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Computer-aided Quality Function Deployment for rapid development of customised products

  • The University of Auckland

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This paper reports on a collaboratively developed user interface for capturing customer requirements and engineering attainments. The user interface is coded as a Microsoft Windows-based and user-friendly computer software system using the Quality Function Deployment (QFD) method. By using the interface, a product development team can rapidly design a product to meet customer requirements and needs, and optimally consider product design options to achieve various technical features of the defined product to maximise overall customer satisfaction. This paper introduces the structure of the interface. An industrial case is carried out to illustrate the basic principles behind the user interface and the industrial implementation results are also discussed.

Original languageEnglish
Title of host publication5th International Conference on Digital Enterprise Technology, DET 2008
EditorsAlain Bernard
PublisherPublibook
Pages867-882
Number of pages16
ISBN (Electronic)9782748345988
StatePublished - 2008
Externally publishedYes
Event5th International Conference on Digital Enterprise Technology, DET 2008 - Nantes, France
Duration: 22 Oct 200824 Oct 2008

Publication series

Name5th International Conference on Digital Enterprise Technology, DET 2008

Conference

Conference5th International Conference on Digital Enterprise Technology, DET 2008
Country/TerritoryFrance
CityNantes
Period22/10/0824/10/08

Keywords

  • Customer interface
  • Knowledge base
  • Quality Function Deployment (QFD)
  • Rapid product development

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